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Franklin County EMS reports steady call volume, asks commissioners to approve midyear adjustments
Summary
Franklin County EMS told Prince County commissioners its second-quarter 2025 report showed nearly unchanged daily call averages (11.7 vs. 11.8 in 2024), $296,713.71 in quarter revenue, a year-to-date budget shortfall of $726,529.68, and operational changes including state-required 'turndown' reporting and mutual-aid coverage to Jackson County, Missouri.
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Franklin County EMS presented its second-quarter 2025 operational and financial report to the Prince County Board of Commissioners, concluding the quarter with consistent call volumes but a continuing year-to-date budget gap.
Christie, presenting the EMS report, said average calls per day this year were 11.7 compared with 11.8 in 2024 and that the quarter brought in $296,713.71. She reported a year-to-date budget gap of $726,529.68 and $177,186.20 in adjustments for the reporting period; $1,080.86 was sent to collections during the quarter.
The report described a shift in busiest days and hours, continued mutual-aid responses (including a short-term coverage request for Jackson County, Missouri, while a paramedic attended a funeral), and a growing number of state-mandated 'turndown' reports when the service cannot immediately accommodate a requested transfer. "If it is something that is time critical or if it is a true, true emergency... we will go to system status and do everything we can to get that patient out of there immediately," Christie said.
Operational rates included an 82% patient-contact rate on activities and a 63% overall transport rate to hospitals. Christie said the service continues to track on-scene time with a target of under 20 minutes to reach definitive care.
A commissioner moved to approve the EMS adjustments report and the collections report for the quarter; the motion was seconded and passed on a recorded voice vote.
Commissioners asked staff to continue monitoring turndown-trend numbers and to provide additional context in the third-quarter report.

