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Portland and Multnomah County present updated homelessness action plan and 12 KPIs; officials debate scale, costs and who sets targets
Summary
City and county staff presented a refreshed Homelessness Response Action Plan and a set of 12 proposed key performance indicators to guide FY27 budgets. Presenters warned current inflow outpaces outflow (net ~200 people/month); modeling shows a 50% increase in system effort would be needed to meaningfully bend the curve, and staff estimate a nearly 19,000-unit deficit for households under 30% AMI.
Portland City Council and the Multnomah County Commission met in joint session on Nov. 13 to review a refreshed Homelessness Response Action Plan (HRAP 2) and a proposed set of 12 key performance indicators (KPIs) that staff say will guide budget and policy decisions in the coming year.
"On average, 1,000 people are exiting homelessness each month," Commission Chair Vega Peterson said as she opened the meeting, "but each month, 1,300 additional people are becoming homeless," underscoring why staff framed the updated plan and KPIs as a tool to rebalance prevention, shelter, housing placement and supports.
Jillian Schoene, director of the homelessness response system, described the action-plan refresh as a reorganization of work into five goal areas— inflow, safety on and off the streets, outflow, care coordination and data and evaluation— and said the plan "is not an overarching investment strategy." Schoene highlighted new operational steps including a short-form "case conferencing light" pilot and a program to improve permanent supportive housing (PSH) retention among high-acuity behavioral-health cohorts.
Staff presented baseline data from the homeless services dashboard showing the system has sheltered or housed nearly 20,000 people over the last seven quarters while sustaining more than 8,500 people in housing with supports. Ryan Deibert, deputy director of the homelessness response system, said inflow currently exceeds outflow by roughly 200 people per…
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