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Department of Revenue seeks authority to send taxpayer correspondence electronically
Summary
HB 91 would let taxpayers elect to receive Department of Revenue letters and notices electronically via the department’s integrated tax portal; the department said it will use existing systems and layered security depending on the sensitivity of the message.
Representative Mark Thane presented House Bill 91 at the request of the Department of Revenue. The bill would allow the department to send correspondence, notices and other communications electronically to taxpayers who elect that delivery method on a department form.
Krista Gutowski, information management bureau chief at the Department of Revenue, told the committee the department plans to use its existing integrated tax portal as the primary mechanism for opt‑in and will evaluate security methods based on message sensitivity. "We spend over a million dollars a year to send out 700,000 pieces of mail every year," Gutowski said, arguing the move could reduce cost and improve speed.
Committee members asked about fraud risk and whether the systems to opt‑in exist; Gutowski said the integrated tax system already supports profile‑level opt‑in and that the department will pick communication methods based on security needs (simple reminders by plain email or more sensitive communications via secure links and account login). The department said it expects to absorb implementation costs within existing IT budgets. Testimony included no recorded opponents in the excerpt provided and proponents recommended a do pass.
