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Commissioners review proposed inmate-technology RFP; county to seek revenue-sharing vendor
Summary
The board reviewed a request for proposals to replace inmate technology and services — tablets, phone calls, video visitation — and add mail-screening. Staff said vendors provide equipment and the county would receive commissions; no county operating cost was expected, but commissioners pressed on security and pricing protections for inmates.
Muskegon County commissioners discussed a planned request for proposals for inmate technology and related services, including tablets, video visitation and mail screening. A county presenter said the current vendor relationship produces revenues for the county through commissions on inmate-paid services and that the new procurement would be revenue-generating rather than a direct county expense.
The presenter said the county’s existing infrastructure reduces startup costs and vendors typically provide phones, tablets and video equipment. The board emphasized two priorities: security and reasonable charges for inmates. The county plans to include mail screening in the services to reduce contraband entering the jail.
Commissioners asked whether there are startup costs and how staff will evaluate proposals. The presenter said most infrastructure is already in place and vendors usually provide equipment; staff will evaluate proposals for technology features, security, and pricing. The presenter said the county does not intend to adopt a vendor solely because it produces the largest commission.
The board did not finalize contract award at the meeting; staff said they will return with proposals and recommendations after evaluation.
