Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Detroit Fire Department outlines nurse‑navigation pilot to reduce nonemergency 911 calls
Summary
Detroit Fire Department presented a nurse‑navigation program to route low‑priority 911 calls to nurses for triage, telehealth or scheduled transport; department estimates about 150,000 annual calls with 25% nonemergent and outlined vendor and rollout timelines.
The Detroit Fire Department presented a nurse‑navigation pilot to the City Council Public Health and Safety committee on June 16 aimed at reducing nonemergency 911 responses by routing low‑priority calls to nurses who can triage and coordinate alternatives such as telehealth, urgent care or scheduled transport.
Derek Hellman, second deputy commissioner, said the department receives about 150,000 911 requests a year and estimates roughly 25% of those…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
