Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Detroit Fire Department proposes nurse‑navigation pilot to triage low‑priority 911 calls
Summary
The Detroit Fire Department presented a nurse‑navigation program to route non‑emergency 911 medical calls to nurses for triage, telehealth or scheduled transport; the department said about 25% of 150,000 annual calls are low‑priority and described a Q3–Q1 vendor selection, contract and pilot timeline.
Derek Hellman, second deputy commissioner of the Detroit Fire Department, presented a proposal on June 16 for a nurse‑navigation program to triage low‑acuity 911 medical calls and reduce non‑emergency ambulance dispatches. Hellman said the department receives roughly 150,000 911 calls annually and estimated "25% of our requests are low priority," adding that diverting those calls to nurses could reduce strain…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
