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Commission deadlocks on building inspection contract after debate over fee sharing and performance
Summary
Commission received competing proposals for building department services. Staff recommended incumbent SafeBuilt for responsiveness and experience; McKenna proposed a more favorable fee split. Motion to award SafeBuilt failed; commissioners asked staff for a fiscal comparison and performance metrics ahead of Dec. 9.
City staff presented results of a competitive RFQ for outsourced building department services, summarizing three proposals: incumbent SafeBuilt, McKenna, and a Muskegon County offering. Chief points of contention were experience, customer service performance, and the financial terms of fee‑sharing for permit revenue.
Staff said SafeBuilt scored highest on municipal experience, responsiveness and quality‑control systems after a year‑long period intended to let the incumbent…
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