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Clerk/Auditor asks commissioners to fund cross‑training, extended hours and digital services for tax and clerk offices

Utah County Commission · October 15, 2019
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Chris, the county clerk/auditor, asked commissioners to reclassify and promote seasoned staff, cross‑train employees, add limited part‑time hours, and invest up to $15,000 in a restricted enterprise software fund to support electronic valuation notices and an electronic customer check‑in system to reduce waits and postage costs.

Chris, the county clerk/auditor, told commissioners the clerk and tax administration offices need reclassifications and promotions to align pay with current duties and to expand services without adding full‑time staff. He said specialists who now handle single tasks (passports, marriage licenses, board of equalization, tax relief) should be cross‑trained so “whoever's there” can serve any citizen who walks in, and proposed creating team‑lead roles to staff extended hours for early mornings, evenings and some…

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