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Commissioners authorize Utah Interactive SLA to redesign county health website; scope and price to follow
Summary
The board authorized the chair to sign a service-level agreement with Utah Interactive for a redesign of the Utah County Health Department website. Commissioners emphasized content control, mobile friendliness, and asked that the final scope and pricing be presented before work begins.
The Utah County Board of Commissioners authorized an agreement to work with Utah Interactive on a redesign of the Utah County Health Department website, after hearing from Eric Edwards of the health department.
Edwards explained Utah Interactive would be the portal manager under a state procurement vehicle and that county staff would retain control of design and content. He said the department has been surveying users and monitoring web comments to inform a user-centered redesign that will prioritize frequently sought services (for example, permits and renewal processes) and mobile friendliness.
Commissioners pressed for confirmation that the county would control content and design decisions and asked about cost and timing. Edwards said pricing has not yet been finalized; that will be set once a scope of work is identified and will be negotiated in accordance with the state contract pricing provisions. Commissioners and staff said funds have been set aside for the project and that a scope and price would be developed before proceeding further. The SLA was approved by voice vote (motion carries 3–0).
A clause highlighted in the draft (agency responsibilities) mentioned assisting the portal manager to comply with cost-recovery portions of the Utah public records law; staff said they could work with counsel to create an addendum if further clarification is needed.
