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Independence council adopts code change to allow time-payment agreements for utility service
Summary
The Independence City Council on Oct. 22 adopted an ordinance amending the municipal code to permit administrative time‑payment agreements and provide criteria for reinstating utility service without full past‑due payment, formalizing a practice staff said it has used informally.
The Independence City Council on Oct. 22 adopted an ordinance amending the city’s utility billing code to allow staff to enter administrative time‑payment agreements and to set conditions under which water service may be reinstated without full payment of past due balances.
City staff told the council the change is intended to codify a customer‑service practice the utility has used informally. "Turns out, I really didn't probably have the authority to do that under the current code," a city finance staff member said during a work session before the regular meeting. Staff said the…
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