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Clean Power SF says enrollment tops 400,000 accounts; SuperGreen participation and rate comparisons explained
Summary
Assistant GM Barbara Hale reported that Clean Power SF has enrolled more than 400,000 customer accounts with a cumulative opt-out rate of 2.7% and a 97% retention rate. Hale outlined SuperGreen participation, renewable-content comparisons with PG&E, and short-term rate relationships affected by recent PG&E changes.
Barbara Hale, Assistant General Manager for Power, updated the commission on Clean Power SF enrollment and SuperGreen participation on April 9.
Hale said Clean Power SF will have enrolled more than 400,000 customer accounts in April and reported a cumulative opt-out rate of 2.7 percent since the program launched in May 2016 and a 97 percent retention rate. She said SuperGreen customers — those who opt up to receive a 100 percent renewable product — represent 1.4 percent of active accounts but account for about 3.5 percent of projected annual Clean Power SF electricity sales.
On rate comparisons, Hale said Clean Power SF’s basic green product is currently 48 percent renewable versus PG&E’s default portfolio at 39 percent, and she told commissioners that, because of recent PG&E changes, Clean Power SF’s SuperGreen product is, in some customer classes, cheaper than PG&E’s default service. "Cheaper and greener for everyone," she said, summarizing relative cost and renewable-content advantages.
Hale gave example bill impacts: a typical residential customer paying about $71 per month under PG&E default service would pay about $2.70–$3.70 more monthly for SuperGreen; many small commercial customers would see roughly $5 per month difference. For medium and large commercial customers, Hale said recent rate relationships produced lower per-month differences and, in one corrected example, SuperGreen could be slightly less expensive than PG&E’s comparable product for large commercial accounts.
Hale said staff expects more information in the coming weeks about PG&E’s next rate changes — particularly the PCIA exit fee — and will return with updated comparisons. Commissioners pressed for clarity on default versus 100-percent renewable offerings and asked staff to report further when PG&E’s July rate changes become clearer.
