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Keene fire marshal outlines permitting, inspection reforms; committee accepts update
Summary
Fire Marshal Rick Wood told the Keene municipal services committee he has focused on customer‑centered permitting, cross‑department inspections and staff training since starting in April; the committee voted to accept the presentation as informational.
Rick Wood, Keene’s fire marshal and building official, told the Municipal Services, Facilities & Infrastructure Committee on Monday that his office has moved toward a customer‑centric permitting and inspection model, seeking faster online permits, joint inspections and clearer public communications.
"We're facilitators, not regulators," Wood said, describing a shift intended to reduce applicants' time and steps to compliance. He said the department has rolled out online gas and oil permitting with turnarounds often…
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