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SFPUC to buy Quantum Workplace tool; aims for May deployment and 70% response rate
Summary
SFPUC HR staff described a new employee engagement program using Quantum Workplace, targeting an early May deployment, a 70% employee response rate and an 80% manager-commitment target. Staff emphasized HRIS integration, confidentiality and manager action-planning features.
Human Resources Director Cindy Schurron and workforce planning staff Jennifer Rice and Alyssa Vu briefed the commission on the SFPUC’s employee engagement survey project and their planned procurement of the Quantum Workplace platform.
Staff explained why they chose to measure engagement (immersion, organizational sentiment and behavioral outcomes) rather than a traditional satisfaction survey, and outlined the advantages of a validated third-party vendor: confidentiality, linkage to HRIS for secure…
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