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San Francisco Police Commission hears progress and implementation gaps on language access
Summary
Lieutenant Dangerfield reported increases in certified bilingual officers and LanguageLine use; community advocates praised training but warned that translation certification, station-level follow-through and data tracking remain incomplete.
Lieutenant Dangerfield presented the San Francisco Police Departments 2015 Limited English Proficiency (LEP) report to the Police Commission on March 2, saying the department now has 326 certified bilingual members, up from 256 in 2014, and recorded 4,255 LanguageLine contacts in 2015 compared with 2,954 in 2014.
The report detailed operational changes intended to improve language access: a new dropdown in the report-writing system to record interpreter use and language is due to go live later this month, roll-call LEP training has been increased, Tagalog certification was added effective February 2016, and advocates have been invited to help teach…
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