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Clean Power SF reports steady enrollment, warns customers about PG&E tiering changes

San Francisco Public Utilities Commission · February 28, 2017
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Summary

Clean Power SF reported serving roughly 75,000 customer service points (about 20% of eligible customers) and a 3% opt-out rate; staff said a PG&E residential tier-flattening in March will raise some customers' bills, and previewed a growth plan to be presented in April.

San Francisco — Clean Power SF staff told the Public Utilities Commission on Feb. 28 that the community choice aggregation initiative is stabilizing while statewide utility rate changes will affect some customers.

Michael Hymes, director of Clean Power SF, reported Phase 1 enrollment reached about 75,000 active customer service points, roughly 20% of eligible citywide customers, and an opt-out rate of approximately 3%. Hymes said Super Green participation is about 2.9% and will rise after the next enrollment. He previewed a growth plan and operational-readiness work that staff will bring to the Commission in April.

On electricity rates, Hymes summarized a PG&E change to residential tiering that the California Public Utilities Commission required PG&E to implement. The change flattens residential tiers and increases allowances for Tier 2 usage; Hymes said the effect will raise bills for many tiered residential customers by a few dollars per month while very large users may see decreases. Clean Power SF generation rates are flat; the rate structure change affects the distribution portion of customers' bills and therefore impacts bundled PG&E and Clean Power SF customers similarly on the distribution side.

Commissioners asked about the growth plan's staffing and organizational details; Hymes said the April presentation will include a functional staffing plan and recommendations for the pace and schedule of enrollment growth.

What happens next: Clean Power SF staff will return with a detailed growth plan (operational readiness, staffing, financial analysis and timeline) and continue outreach to explain PG&E rate changes to customers.