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SFPUC reports steady Clean Power SF enrollment; Noble business line sale to Calpine to return for contract assignment
Summary
SFPUC reported about 7,300 active Clean Power SF customer locations with a low opt-out rate and rising SuperGreen sign-ups; staff said Noble America's enrollment business was being acquired by Calpine and will return to the commission for a contract-assignment action early next year.
Assistant General Manager Barbara Hale briefed the commission on Clean Power SF enrollment and an administrative transition on Oct. 11.
Hale reported roughly 7,300 active locations receiving Clean Power SF service with a stable opt-out rate near 1.9 percent for the May enrollment group, and a lower opt-out (0.8 percent) reported for the current fall enrollment cohort. She said 242 customers had upgraded to the SuperGreen product since the last meeting, and about 274 customers were queued for a spring 2017 enrollment group.
Hale also told commissioners that Noble America's enrollment-services business line, which provides back-office customer billing and enrollment services for CCAs, has been sold to Calpine. Noble notified SFPUC that the acquisition and transfer are expected to close by the end of 2016. SFPUC staff said they do not expect disruption to service and that Calpine is already familiar with local operations; staff expect to return in early 2017 with an action item asking the commission to approve the contract assignment.
