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Council reviews proposed classification/compensation and business-transformation studies; members seek ROI and pause for oversight

City of Saint Helena City Council · July 23, 2025
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Summary

Council considered a $44,800 classification and compensation study and a professional-services agreement with Blackbird Group LLC for an efficiency/business-transformation study. Members praised the consultant's Lean Six Sigma focus but asked staff for clear ROI examples and recommended stopping the project early if results are unsatisfactory.

City staff asked council to approve two personnel- and operations-focused contracts: a classification and compensation study with an overall cost estimate of $44,800 and a professional services agreement with Blackbird Group LLC for an efficiency and business-transformation study.

Vice Mayor Deasy praised the selected consultant’s emphasis on Lean Six Sigma and robotic process automation, saying those tools could "save time and money," but cautioned the council that the outcome depends on implementation. Council members asked for specific examples from other cities showing concrete returns on similar studies and emphasized the need for firm oversight, change-management support and the authority to terminate the engagement early if it fails to deliver measurable benefits.

Council discussion focused on how recommendations would be implemented, the potential to reduce staff workload through automation, and realistic expectations for financial returns. Staff confirmed both items were brought forward by the administration and that some council members had participated in interviews of potential consultants. No final vote on these items is recorded in this meeting’s notes beyond their removal from consent for discussion; staff will return with final agreements and specifics as needed.