Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Board hears overview of complaint and enforcement process; staff report 15,293 complaints in FY2025
Summary
At a board-development session, Assistant Director of Enforcement Danielle Green outlined how complaints get screened and investigated under the Nurse Practice Act, described staffing and monitoring processes, and reported that the agency received 15,293 complaints during the fiscal year and sanctioned 1,496 licenses.
Assistant Director of Enforcement Danielle Green gave a board-development briefing July 18 that walked board members through the Texas Board of Nursing's complaint-driven investigative process under the Nurse Practice Act (Occupations Code, Chapter 301).
Green said complaints come from multiple sources (required reporters, patients and family members, employers, self-reports and news reports), and that staff first determine whether a written complaint contains sufficient information to allege a violation of the Nurse Practice Act. If so, the agency initiates an investigation, sends a notice letter to the…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
