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Students and staff report frustrations with Schoology rollout; administration outlines supports
Summary
Students and district leaders described a phased Schoology rollout that has caused student and teacher frustration; administration said running grades are now visible and that IT and professional supports are available to resolve issues.
Students and district leaders told the Pennsbury School Board that Schoology — the district’s new learning‑management system being implemented at the secondary level after elementary rollout — has caused usability problems for some users.
Student representative Miss Kanyabadi reported survey results indicating that 83% of responding Pennsbury High School students felt uncomfortable using Schoology day‑to‑day. The student presentation detailed classroom- and school‑level uses and noted the platform’s potential benefits for consistent K‑12 integration.
District staff acknowledged frustrations but described a rapid support plan. Dr. Ritchie (administrative staff) thanked student reps for conducting a survey and said a running grade view was enabled as of the tenth day of school to address concerns. He detailed professional development offerings, rotating on-site Schoology support at secondary schools, and a family tech help email (familytechhelp@pensbury.org) and web hub for parents.
The administration urged staff to file IT tickets for specific grade or rostering issues so the technology department can investigate. Dr. Ritchie said there were no systemic platform outages and that most integrations (including commonly used instructional tools) were functioning; he asked users to reach out so the district could fix site‑level setup problems.
Ending: district officials said they will survey families and staff again in October and in May to measure rollout progress and will continue scheduled professional development for teachers.
