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McCall staff brief council on Community Connect one-stop payment portal promising cost savings
Summary
City staff described a planned rollout of 'Community Connect' (Cassell) to consolidate online payments, eliminate city processing fees, and charge a $3,000 annual platform fee; water billing is the first module targeted for quick transition.
City staff briefed the council on a planned one-stop online payment portal called Community Connect, which would consolidate multiple back-end processors into a single system and reduce the city’s processing costs.
Randy, presenting the informational item, said the system would allow residents to create accounts, store payment methods, and transact…
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