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State employees, retirees and clinicians press PEP board to resolve Carson Tahoe in‑network issue

Public Employees Benefits Program Board · July 31, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Multiple public commenters and board members raised alarms that Carson Tahoe Health may be telling members it will not accept PEB insurance; the interim executive officer said the agency was 'blindsided' if true and staff have begun outreach to verify and remediate the situation.

Multiple public commenters at the July 31 Public Employees Benefits Program meeting urged the board to resolve an apparent network dispute between Carson Tahoe Health and PEB plan contractors, saying the change is affecting care access in Carson City.

Terry Laird, executive director of the Retired Public Employees of Nevada, told the board that some retirees have been informed Carson Tahoe is no longer accepting PEB insurance. Ian Hartshorn, a University of Nevada, Reno professor and PEBB member, said the issue forced him to accelerate and reschedule surgery to avoid paying out of pocket and warned that loss of access could be life‑threatening for members with complex conditions.

Board members and staff acknowledged the comments. Interim Executive Officer Nick Propper said reports that Carson Tahoe had canceled coverage were "news to me," and that he and Director Weeks are reaching out to Carson Tahoe Health to verify the reports and to schedule meetings to remediate the issue if necessary. Propper said the board and PEBB leadership are actively working with Nevada Health Authority leadership and Carson Tahoe to address the problem.

The board did not take formal action on the matter during the meeting, but several board members asked staff to provide updates as negotiations proceed. Members suggested revisiting contract language or soliciting bids if a durable network solution with the current third‑party administrator cannot be reached.

What to watch: Any subsequent written notices from Carson Tahoe or the plan administrator to members, and updates to the board about negotiations or contract amendments.