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Regional CAD/records project delayed to Feb. 23, 2026; Sparks staff say project remains on budget
Summary
City and regional partners gave an update on the Hexagon computer‑aided dispatch and records management replacement: hardware and most building configuration are complete, third‑party integrations are ~80% done, and the new go‑live date is Feb. 23, 2026. Council asked about participating agencies and governance.
City and regional public‑safety officials told the Sparks City Council on Aug. 25 that a regional Hexagon computer‑aided dispatch (CAD) and records‑management system rollout has been delayed and now targets a Feb. 23, 2026 go‑live.
Cody Shadel, Reno’s public‑safety dispatch director and the project coordinator for Reno, said work already completed includes hardware and software installation, roughly 95% of building configuration and about 80% of…
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