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Facilities report: ticketing surge, 149 vacancies and plans to build in-house capacity
Summary
Facilities staff reported a near-1000-ticket increase after switching to Incident IQ, detailed 149 current vacancies (largest counts in teaching assistants and APSU roles), and outlined training and vendor-splitting strategies to boost in-house capacity and reduce repeat vendor costs.
The Albany City School District's new director of facilities and operations presented an operational update that included a spike in Incident IQ work orders, a breakdown of staffing vacancies and a plan to increase in-house maintenance capacity.
Wayne Carter, the district's new director of facilities, and his team highlighted accomplishments — donated lockers, resurfaced gym floors, playground mulch and an expanded floor-care program — and described Incident IQ adoption as a primary driver of higher…
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