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County staff say communications satellite dish damaged by rain; warranty replacement and cabling work underway

Newton County Commissioners Court · September 17, 2025
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Summary

Staff updated commissioners that a satellite dish installed on a water tower experienced water damage after rain, is being warranty‑replaced, and that cable footings and Cat‑5 runs remain pending with a targeted completion this week.

At the Sept. 17 meeting the county received a status update on a communications dialer project intended to improve data and dispatch performance. Staff reported one satellite dish installed on a water tower leaked after a rain and will be replaced under warranty at no cost to the county. County staff are awaiting hard bids for tower footings and final Cat‑5 cable runs; once footings and cabling are complete, the contractor will reinstall the satellite unit.

Staff also reported the unit has a battery backup expected to sustain dispatch for roughly four hours if needed, and they discussed temporarily unplugging the unit to perform maintenance such as pressure washing once a safe outage window is scheduled. A hard bid for tower footing work was expected the same day; staff said if the work cannot be completed this week they will coordinate a brief outage to finish the maintenance.

The update flagged logistics (footings and cabling) and a warranty replacement rather than an equipment purchase; staff indicated no direct county expense for the damaged dish because the vendor will replace it under warranty.