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Mission Viejo proclaims National 2‑1‑1 Awareness Day; county 2‑1‑1 gets 40,000 monthly calls
Summary
A representative from 2‑1‑1 accepted a proclamation from the city and said the service covers most of the U.S.; Orange County 2‑1‑1 receives about 40,000 calls per month, with housing and food the top needs.
The City Council presented a proclamation recognizing National 2‑1‑1 Awareness Day and heard from a 2‑1‑1 representative about how the county service operates.
"211 is the number to call for social services," the presenter said, explaining that 2‑1‑1 connects callers to housing, rental and mortgage assistance, emergency shelter, food programs and other supports. The speaker said 2‑1‑1 covers roughly 98 percent of the country and that Orange County receives more than 40,000 calls per month.
The presenter said housing is the top caller need (about 52 percent of requests), followed by food assistance. She encouraged residents to refer people in need to 2‑1‑1 and noted the service maintains referrals to approximately 1,100 programs across the county.
Council accepted the proclamation; no action items followed.
