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Laguna Hills updates senior mobility (Dial‑A‑Taxi) program; staff to seek contract and service-area expansions
Summary
City staff reported on the Dial‑A‑Taxi senior mobility program’s operations, survey results and finances; the council directed staff to pursue contract procurement and explore service-area expansion and fare models as existing vendor contracts come up for renewal.
City staff provided an update on the Laguna Hills senior mobility program, known as Dial‑A‑Taxi, including usage, partner agreements, funding and potential expansion options.
Administrative assistant Jessica Cardenas, who administers the program, reported the service is restricted to Laguna Hills residents 60 and older and operates 24/7 with sedans and wheelchair-accessible vans across Laguna Hills, Laguna Woods and Mission Viejo, with satellite pickup locations in Irvine, Laguna Niguel and Lake Forest.…
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