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Local detailer asks Laguna Hills to curb unlicensed mobile detailers; staff to explore ordinance
Summary
A Laguna Hills professional detailer told the council unlicensed mobile detailers are undercutting licensed shops and asked for help. City staff said there is no current mobile car‑wash ordinance but offered to explore drafting regulations and to follow up with the speaker.
Resident and professional detailer Rigo Santana urged the Laguna Hills City Council to address what he described as a growing problem of unlicensed, uninsured mobile detailers operating in the city and competing unfairly with fixed‑location businesses.
Santana said he has been a Laguna Hills business owner and detailer for 20 years and asserted that mobile detailers who do not carry licenses or insurance have saturated the market and driven down prices. “My American dream is getting dismantled in front of me by people that aren't contributing to my city,” Santana said, describing lost customers and a damaged business model.
Council and staff responded that the city does not currently have a mobile car‑wash/detail ordinance. A staff member offered to call Santana the next day to discuss details; another staff speaker said, if directed by council, staff could explore drafting an ordinance regulating mobile detailers. Mayor Sweeney thanked Santana for bringing the issue back to the council and encouraged staff follow‑up.
No formal policy or ordinance was introduced or adopted at the meeting. The council instructed staff to take the initial step of contacting the commenter and to explore regulatory options, leaving any draft ordinance or formal proposal for a future agenda if the council directs staff to proceed.
