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Buena Park approves $893,732 contract to replace decades‑old permitting software
Summary
Buena Park City Council unanimously approved a professional services agreement with EdgeSoft to build a cloud‑based permitting and land‑management system (10–12 month rollout, $893,732 including five years of subscription). Staff said the change will enable electronic plan review, online permit issuance, and data conversion from legacy systems.
Buena Park City Council on Sept. 9 unanimously approved a professional services agreement with EdgeSoft to replace the city’s aging permitting software with a cloud‑based system intended to speed reviews and consolidate permit history.
Director of Community and Economic Development Matt Folkes told the council the contract covers initial design and implementation (about $470,000), conversion of historical records from Permits Plus and OpenGov, and five years of subscription service, bringing the total to $893,732. Folkes said the project will support electronic plan review, instant permits, online inspection scheduling and automatic checks against the Contractor State License Board and the city’s business licensing system.
“Staff is recommending that the city council approve the professional services agreement with EdgeSoft to develop and implement the new permitting and land management system, including five years of annual subscription cost in a total amount of $893,732,” Folkes said.
Council members asked how the online process would affect turnaround time and cybersecurity. Folkes said the city’s current paper‑based turnaround is roughly seven to 10 days and that the new system should reduce that to about five days by removing routing delays. He said data will be stored in the cloud (Amazon Web Services), credit card payments will be handled by third‑party processors (Elavon and Stripe), and authentication / registration checks will be part of the system. Folkes also described a brief data cut‑over period—roughly one business day plus a weekend—when the old systems will be closed and the EdgeSoft portal launched.
The item passed on a unanimous vote. Folkes said staff expects design, implementation and deployment to take about 10–12 months after kickoff and that future annual subscription costs will be budgeted in the city’s IT internal service fund.
Next steps: staff will execute the agreement and begin the implementation and data conversion effort.
