Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
ISD 196 rolls out ParentSquare, reports 99.6% parent contactability; multilingual chatbot answers 24,614 queries
Summary
District communicators told the board the new ParentSquare system has over 33,000 family contacts and the district can contact 99.6% of families; a multilingual chatbot launched Feb. 1 has fielded 24,614 questions with a 99% answer rate, and staff outlined training and language-access plans.
District communications staff on Sept. 15 outlined a multi-pronged rollout of new communications tools, reporting that ParentSquare and a multilingual chatbot have already changed how the district reaches families.
Janet Swachakowski said the district has "over 33,000 family contacts" in ParentSquare (more than 30,000 student contacts across pre-K through K–12) and that the district is 99.6% contactable — meaning the notification system records at least one…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
