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Virginia Department of Veterans Services outlines local resources, reports ~45‑day claims backlog
Summary
Regional VDVS representatives described benefit and outreach services available to Manassas area veterans, noted a roughly 45‑day backlog in claims adjudication, and highlighted local office hours, video appointments and supports for homeless veterans.
Will Triplett, regional director for the Virginia Department of Veterans Services, and James Custodio, regional coordinator for Virginia Veteran Family Support, briefed the governing body on state veteran services available to residents of Manassas Park.
Triplett said VDVS helps veterans and their families access federal, state and local benefits and emphasized that the service is state‑funded and free to beneficiaries. He described the claims process used by Veteran Service Representatives and a centralized "center of excellence" in Roanoke…
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