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GRTC tells Powhatan supervisors microtransit pilot is expanding countywide; ridership and outreach remain key to sustainability
Summary
GRTC representatives updated the board on the Link microtransit pilot in Powhatan, reporting recent ridership increases after an expansion and outreach but current performance remains below GRTC’s sustainability target of 1.8 riders per revenue hour.
GRTC officials briefed the Powhatan County Board of Supervisors on July 28 about their Link microtransit program and the pilot now covering the entire county. Richard Troxell, a lead supervisor with GRTC, described Link as an app‑enabled, on‑demand shared public transportation service that operates within defined zones and delivers curb‑to‑curb trips.
Troxell showed zone maps and ridership charts indicating low but growing use in Powhatan after outreach and the June 29 expansion that extended service across the county and added a connection to a fixed‑route transfer point. For the June–July period he said average daily riders in Powhatan remained modest — often single‑digit…
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