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Sponsors present HB 349 to protect call-center jobs and require notice before offshoring
Summary
House Bill 349 would require employers to give 120 days' notice before relocating call-center operations abroad, create a public list of companies that offshore, bar such companies from state incentives for five years, and include waiver provisions for economic harm; sponsors argued the measure protects jobs and consumer data.
Sponsors presented House Bill 349, the Consumer Protection Call Center Act, as a workforce and consumer-privacy measure that would curb state-subsidized offshoring of call-center jobs.
"Call centers have really been a backbone of Ohio's economy," a sponsor said, noting more than 90,000 Ohio workers hold customer-service representative jobs and that the bill would require an employer intending to…
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