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United Way officials outline Lake County 2-1-1 services and local usage in Vernon Hills
Summary
United Way of Lake County presented on the 2-1-1 helpline Jan. 21, saying Vernon Hills made 340 contacts last fiscal year and 598 needs were addressed; speakers described services, navigator training, language access and referral rates.
United Way of Lake County representatives briefed the Vernon Hills Board on the 2-1-1 resource helpline during the Jan. 21 Committee of the Whole meeting, outlining how callers are connected to social, health and housing services across the county.
Laura Josephson Burnett, introduced as a longtime Vernon Hills resident and 2-1-1 advisory-board member, said 2-1-1 has been operating about five years countywide and that Vernon Hills ranked seventh to eighth among villages for 2-1-1 contacts in recent reporting quarters. "We have a lot of…
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