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City reports codes inspections at Lift and Rise; management pledges repairs within two weeks

Newport News City Council · August 12, 2025
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Summary

City staff briefed council on coordinated inspections of Lift and Rise and Legacy Landing after resident complaints. Codes compliance accessed 70+ units at Lift and Rise, issued citations, and Penrose Management committed a new regional team and a plan to address issues within two weeks.

Owen Miller, representing city staff, briefed the council on coordinated inspections earlier that morning at Lift and Rise and Legacy Landing following resident emails and photographs.

“Most of our codes compliance officials come on out and actually, access all 70 plus units in Lift and Rise, making sure that they were in the quality and the statement condition that that we wanna ensure our residents receive,” Miller said.

Miller said codes compliance has issued a number of citations at the properties and that staff met with representatives from the Redevelopment Housing Authority and Penrose Management, the firm managing the properties. He said Penrose committed a new regional team and outlined a plan to address identified concerns; staff expects visible changes within two weeks.

Council members thanked staff for the rapid response and urged enforcement and clear reporting pathways for residents. One council member asked whether the city could establish a separate inspection program (outside HUD processes) to offer longer-term protection; staff said it would research options and rely on existing Redevelopment Housing Authority tools as part of enforcement.

Why it matters: The inspections follow resident complaints and citations and are intended to ensure habitability and prompt management accountability. City staff emphasized resident safety and a short timeline for corrective actions.

Next steps: Staff will monitor corrective actions by Penrose Management and report back; council requested follow-up on whether additional inspection or enforcement mechanisms are needed.