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State Board of Equalization work group urges statewide AAB training, simpler appeals and language access
Summary
County officials told the State Board of Equalization work group they need BOE‑led, plain‑language training, simplified assessment appeal forms, better language translations and a legal interpretation clarifying whether counties may temporarily use AAB members from other counties. LA County highlighted virtual hearings and backlog reductions.
The State Board of Equalization convened a work group on assessment appeals that heard a series of county proposals aimed at reducing backlog and improving the capacity and consistency of assessment appeals boards (AABs) across the state.
Jennifer Tran, representing the Los Angeles County Executive Officer’s office, described LA County’s training and outreach programs and said the county’s 2021 move to a virtual hearing platform expanded capacity. "LA County was able to increase the number of board hearings from 5 to 8 boards per day," Tran said, and the county reported using video tutorials and a resource center with closed captions and auto‑translate to reduce in‑person and telephone inquiries.
The LA County presentation included concrete proposals the board might consider: BOE‑sponsored annual conferences for AAB members, a statewide AAB registry for temporary assistance between counties, and development of non‑county‑specific video tutorials. Tran also recommended a simplified appeals form for…
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