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Taylor ISD moves to two-way ParentSquare platform; district reports near-complete parent connectivity
Summary
District staff said the summer migration to ParentSquare produced near-100% parent connectivity and will standardize two-way multilingual communication across secondary campuses while primaries continue a phased mix with ClassDojo.
Taylor ISD staff briefed the board on ParentSquare, the districts new two-way parent-communication platform designed to replace a prior one-way tool and provide multilingual messaging and threaded comments.
Mister Aleman explained ParentSquare enables district and school messages to be translated in parentspreferred languages and allows parents to reply directly to teachers or district posts. He said the district migrated accounts over the summer, worked with Frontline and ParentSquare to resolve data-matching issues, and that onboarding efforts yield near 100% reach for parents; staff identified a small handful of families (about four) still lacking current contact information.
Aleman said the district is using ParentSquare fully in secondary schools while primary campuses are phasing the tool in alongside ClassDojo. He highlighted features such as translation, a Facebook-style feed for notifications, and cross-district account linking for families with students in multiple districts. Jamie Sellers, the technology director, was singled out for helping connect parents and coordinate vendor troubleshooting.
Trustees asked how the district reaches parents who are not app users; staff said they can still be contacted via email, text or phone and that the district is tracking connection status through a dashboard.
District staff said they will continue onboarding and encourage families to update directory information so communications reach them consistently.
