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SFPUC unveils draft strategic goals; commissioners press for clearer workforce metrics
Summary
Agency staff outlined a draft 3–5 year strategic plan with six high-level goals — including workforce development, financial sustainability and environmental stewardship — and asked commissioners for feedback; commissioners pressed for more explicit workforce accountability, KPIs and links between SWOT findings and concrete actions.
Juliet Ellis, Assistant General Manager for External Affairs, briefed the commission on the SFPUC strategic planning process, which staff described as a top-down effort to align enterprise business plans and agency-wide priorities over a three‑to‑five year horizon.
Ellis summarized the work: an executive retreat, consultant engagement (Arcadis, Hayes & Sawyer), a SWOT analysis and an effective utility management…
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