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Office of Citizen Complaints details 2013 caseload, mediation and findings
Summary
Joyce Hicks, director of San Francisco’s Office of Citizen Complaints, told the Police Commission the OCC received 727 complaints in 2013, sustained 6% of closed cases and conducted 59 mediations; she described the office’s investigative powers, timelines and language-access efforts.
Joyce Hicks, director of the Office of Citizen Complaints, told the San Francisco Police Commission at a Park District community meeting that the OCC received 727 complaints in 2013 and aims to complete investigations within nine months, with a one-year limit in most cases.
Hicks summarized the office’s powers and practices: the OCC conducts interviews with complainants, officers and civilian witnesses, may visit sites and has subpoena authority to obtain testimony and evidence. "We aim to complete our investigations within 9…
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