Citizen Portal
Sign In

Get Full Government Meeting Transcripts, Videos, & Alerts Forever!

Office of Citizen Complaints details 2013 caseload, mediation and findings

San Francisco Police Commission · March 3, 2014
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Joyce Hicks, director of San Francisco’s Office of Citizen Complaints, told the Police Commission the OCC received 727 complaints in 2013, sustained 6% of closed cases and conducted 59 mediations; she described the office’s investigative powers, timelines and language-access efforts.

Joyce Hicks, director of the Office of Citizen Complaints, told the San Francisco Police Commission at a Park District community meeting that the OCC received 727 complaints in 2013 and aims to complete investigations within nine months, with a one-year limit in most cases.

Hicks summarized the office’s powers and practices: the OCC conducts interviews with complainants, officers and civilian witnesses, may visit sites and has subpoena authority to obtain testimony and evidence. "We aim to complete our investigations within 9…

Already have an account? Log in

Subscribe to keep reading

Unlock the rest of this article — and every article on Citizen Portal.

  • Unlimited articles
  • AI-powered breakdowns of topics, speakers, decisions, and budgets
  • Instant alerts when your location has a new meeting
  • Follow topics and more locations
  • 1,000 AI Insights / month, plus AI Chat
30-day money-back on paid plans