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OCC reports 619 complaints through October and 45 sustained cases; commissioners press on language access
Summary
OCC Director Joyce Hicks told the Commission the Office of Citizens Complaints opened 619 complaints through Oct. 31 and sustained 45 (8%) of closed cases; commissioners asked whether language access contributed to an adjudicated domestic-violence-related case and requested follow-up.
Joyce Hicks, director of the Office of Citizens Complaints (OCC), presented the agency's October 2014 statistics to the Police Commission on Dec. 3.
Hicks said the OCC had opened 619 complaints through Oct. 31, closed 599 and sustained 45 complaints (8%) of those closed. She summarized three recent cases in which the chief proposed discipline: admonishment and retraining for officers who failed to provide identifying information and misapplied citation authority; admonishment and retraining for failure to collect traffic stop data; and a written reprimand plus retraining in an adjudicated case in which officers failed to recognize a domestic-violence victim and wrongfully arrested the complainant. "These officers were admonished and retrained," Hicks said.
Commissioners asked whether language access was a factor in the adjudicated domestic violence matter; Hicks said she did not include language access in her summary but would report back with more detail. Commissioners emphasized the requirement that officers take reports in domestic violence incidents and requested the related departmental bulletin be provided.
Hicks closed by noting she will present the November comprehensive report at the next meeting. The Commission took the report for information and asked for follow-up on language access and report-taking practices.
