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OCC director outlines national oversight conference takeaways, mediation and language-access training
Summary
Joyce Hicks told the Police Commission she and OCC staff attended NACOLE, led sessions on investigations and training, highlighted SFPD language-access training and pilot mediation programs, and announced an OCC Facebook page and upcoming monthly statistics report.
Joyce Hicks, director of the Office of Citizen Complaints, briefed the Police Commission on lessons from the National Association for Civilian Oversight of Law Enforcement (NACOLE) conference and OCC activities.
Hicks said OCC staff and board members attended the annual training conference in Kansas City two weeks earlier and described courses on investigation techniques, civilian oversight's role in police training, mediation, body cameras, language access and recent legal developments. "This year's conference, was record breaking in attendance. There were over 300 attendees," Hicks said, adding that attendees traveled from Mexico, Jamaica, Trinidad and Tobago, Canada and the U.K.
She said OCC staff led sessions, including an investigator session presented by Jason Rechter and a panel Hicks moderated on mediating difficult cases. Hicks described mediation pilots in Denver and New York City'area oversight bodies where mediations have been used in force cases without injury and in concluded investigations that were not sustained as a way to increase satisfaction and expedite closure. She said San Francisco does not currently mediate force cases in the same way.
Hicks also highlighted SFPD training materials shown at the conference, including a department language-access training video used during domestic violence calls, and encouraged promotion of that work. She announced that the OCC now has a Facebook page and that the commission will receive the OCC's September comprehensive monthly statistical report at the next meeting.
Commissioners thanked Hicks for sharing personal panel experiences discussing Ferguson and race relations and praised OCC staff for their work on language access and investigation technique training.
Quote from the meeting: "This year's conference, was record breaking in attendance. There were over 300 attendees at the conference," Director Joyce Hicks said.
What happens next: Hicks will provide the commission with the OCC's September monthly statistical report at a subsequent meeting and OCC will continue outreach and training efforts discussed at NACOLE.
