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PUC staff outline expanded outreach for sewer system improvement program
Summary
PUC staff presented the 2013 SSIP communications report, describing 'road shows', community workshops, the 'Learn About Me' campaign, online engagement, and partnerships aimed at expanding stakeholder involvement and educating residents about sewer improvements; commissioners raised questions about partnership roles and maintenance responsibilities.
PUC communications staff on Thursday presented a deep-dive into outreach tied to the Sewer System Improvement Program (SSIP), detailing methods used in 2013 and planned engagement for major projects.
Juliet Ellis, Assistant General Manager for External Affairs, introduced the report and said the update would summarize how many residents were reached, what outreach tools were used and how staff plan to engage communities for large SSIP projects. Maureen Berry and communications director Tyrone Ju walked the commission through a range of outreach tactics: citywide "road shows,"…
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