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OCC warns of investigator vacancies and backlog risk in 2013 annual report
Summary
The Office of Citizen Complaints told the Police Commission its 2013 annual report shows lower complaint volumes but staff shortfalls tied to budget 'step adjustments' that left several investigator positions vacant; the OCC said case complexity and high-profile matters risk growing backlogs without staffing relief.
The Office of Citizen Complaints (OCC) presented its 2013 annual report to the San Francisco Police Commission on May 7, detailing caseloads, findings, staffing levels and technology projects and warning that investigator vacancies and complex, high-profile matters create a risk of backlog growth.
Director Hicks said the OCC received 727 complaints in 2013 (below a 21-year baseline of 950) and processed 2,144 allegations involving 535 officers. The office sustained 3% of allegations and reported that the most common sustained allegation type was neglect of duty (56% of allegations, with 35% sustained in that category). Hicks noted several cases of special concern, including incidents involving officers later…
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