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SFPUC urges 10% citywide water savings; new customer portal and rebates aim to drive behavior
Summary
SFPUC staff told commissioners the utility is pushing for a systemwide 10% water-use reduction during drought, expanding rebates, direct-install programs, and a new 'my account' portal that lets customers track daily use. The department said indoor fixture replacement (toilets) yields the best savings.
Steve Ritchie, assistant general manager for water at the San Francisco Public Utilities Commission, gave a status report on conservation during the ongoing drought and described programs intended to reduce demand across San Francisco and the agency's wholesale service area.
Ritchie said the mayor directed departments to reduce usage by 10% and that the SFPUC "requested voluntary 10% system wide reduction in demand." He noted in-city residential demand is already low—about 49 gallons per day per resident—but said the agency is not yet consistently hitting the…
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