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Office of Citizen Complaints outlines process, timeline and 2013 statistics to Police Commission
Summary
Joyce Hicks, director of the Office of Citizen Complaints, described OCC investigative powers, mediation program, timelines and 2013 statistics: 727 complaints received, 59 mediations, and sustained findings in 6% of closed cases.
Joyce Hicks, director of the Office of Citizen Complaints (OCC), delivered a detailed overview of the office’s role, investigative powers and recent caseload at the San Francisco Police Commission meeting.
Hicks said the OCC was created by a Board of Supervisors‑initiated charter amendment in 1982 and became operational in 1983. "We investigate civilian complaints against San Francisco police officers," she said,…
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