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SFPD unveils training video and expands language‑access efforts for victims with limited English

San Francisco Police Commission · January 8, 2014
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Summary

The Police Department and community partners showed a new training video and reported department data on bilingual officers and language‑line use; advocates hailed the work as improving domestic‑violence and elder‑abuse investigations for limited‑English speakers.

San Francisco — The Police Department on Jan. 8 presented a new training video and a package of language‑access improvements aimed at better serving limited English proficiency (LEP) residents and victims.

Officer Chan, who led the effort, said the department now identifies 451 officers with a foreign‑language ability across the force, and that language line or certified translators were used 2,217 times in the past year. He said Spanish was the most…

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