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OCC director outlines investigative powers and 2012 complaint trends to commission
Summary
Joyce Hicks, director of the Office of Citizen Complaints, told the Police Commission the OCC has subpoena power, aims to complete investigations within nine months, and reported 746 complaints in 2012 with 6% sustained findings; commissioners thanked the OCC for improved credibility and community outreach.
Joyce Hicks, director of the San Francisco Office of Citizen Complaints, briefed the commission on the OCC's role, staffing and recent casework. "The OCC is the third largest civilian oversight of law enforcement agency in The United States," Hicks said, noting the office was created by a 1982 charter amendment and became fully operational in 1983.
Hicks described OCC authority and processes: the office investigates complaints by interviewing complainants, involved officers and civilian witnesses; it can subpoena testimony and documents; it visits…
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