Citizen Portal
Sign In

Get Full Government Meeting Transcripts, Videos, & Alerts Forever!

Office of Citizen Complaints reports 746 complaints in 2012; mediation and standards explained

San Francisco Police Commission · February 27, 2013
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Joyce Hicks, director of the Office of Citizen Complaints, told the Police Commission the OCC received 746 complaints in 2012, sustained allegations in 60% of closed cases, mediated 62 cases and aims to complete most investigations within nine months under a preponderance‑of‑evidence standard.

Joyce Hicks, director of the Office of Citizen Complaints (OCC), presented the OCC’s role, investigative process and 2012 caseload at the Police Commission community meeting.

Hicks said the OCC — established by a 1982 board‑of‑supervisors charter amendment and now independent of the police department — conducts investigations of civilian complaints, has subpoena authority and aims to complete investigations within nine months (with limited…

Already have an account? Log in

Subscribe to keep reading

Unlock the rest of this article — and every article on Citizen Portal.

  • Unlimited articles
  • AI-powered breakdowns of topics, speakers, decisions, and budgets
  • Instant alerts when your location has a new meeting
  • Follow topics and more locations
  • 1,000 AI Insights / month, plus AI Chat
30-day money-back on paid plans