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OCC reports lower sustained rates, mediation activity and flags pursuit policy revisions
Summary
OCC Director Joyce Hicks reported a 6% sustained complaint rate in Q3 2012, improvements in case closures and mediation, and said OCC and SFPD are finalizing revisions to the pursuit policy (DGO 5.05); the OCC also summarized Occupy SF and SRO-related complaints.
Joyce Hicks, director of the Office of Citizen Complaints, told the Police Commission that OCC's third-quarter 2012 report showed improvements in case handling and a 6 percent sustained rate.
Hicks said OCC received an adjusted total of 186 complaints for the quarter and closed 203 cases, and that 13 complaints resulted in sustained findings (a 6 percent sustained rate). The OCC mediation…
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