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OCC director outlines complaint process, staffing and 2011 case statistics
Summary
Joyce Hicks, director of San Francisco’s Office of Citizen Complaints, told the Police Commission the OCC is independent, staffed by 35 civilians, has subpoena power, and closed 846 cases last year with 7% sustaining allegations; the office aims to finish most investigations within nine months.
Joyce Hicks, director of the Office of Citizen Complaints, briefed the San Francisco Police Commission on the OCC’s role, powers and recent statistics, saying the civilian oversight agency exists to investigate complaints of police misconduct, make policy recommendations, and provide mediation as an alternative to discipline.
Hicks described the OCC’s origins (a 1982 Board of Supervisors-sponsored charter amendment, operational in 1983), its independent status under the police commission, and its investigative…
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