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Office of Citizen Complaints outlines scope, timelines and mediation program to Police Commission
Summary
The Office of Citizen Complaints told the commission it investigates civilian complaints against SFPD, aims to complete investigations within nine months (one year with exceptions), operates a mediation program (61 mediations last year) and reported demographic and disposition breakdowns for 2011; the OCC urged community use of its intake options and described language support and subpoena powers.
Manny Forst, an attorney with the Office of Citizen Complaints (OCC), briefed the Police Commission on the OCC’s role, staffing and investigative processes.
Forst said the OCC — created by a Board of Supervisors–sponsored charter amendment and operational since 1983 — is a civilian oversight office that investigates complaints about San Francisco police officers, makes policy recommendations and offers a…
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